• Planning operational layout of the kitchen ensuring compliance with HACCP and liaising with Environment Health Officer to get approval to operate as a food business.
• Planning operational layout of food & beverage departments to ensure labour efficiency.
• Setting up reception & reservation departments with I.T. systems including front office system, revenue management, yield management tools, etc.
• Ensuring bedrooms meet Fáilte Ireland criteria and meet the needs of the hotel’s target market segments.
• In conjunction with the building contractor, prepare the hotel for fire officer approval in order to obtain the bar licence & dance licence for the hotel.
• Developing a health & safety statement for the hotel & implementing all health & safety policies.
• Ensuring the hotel achieves its Hotel accreditation from Fáilte Ireland.
• Sourcing of all I.T. and equipment for the hotel.

• Following market research, development of the food concept for the hotel. Roll out of menus for bar, restaurant & banqueting, wine & drink lists, etc.
• Human Resources & Training by Deirdre Buckley, Group Director of HR & Training.
• Recruit hotel senior team – General Manager, Operations Manager, Financial Controller, Sales & Marketing Manager, Human resource Manager & Head Chef.
• Assist the hotel senior team with recruitment of employees.
• Roll out of employee contracts and employee handbook.
• Implementing HR policies & templates.
• Induction training for all new employees along with statutory training such as manual handling, food hygiene, fire safety, first aid, chemical handling, security, etc.
• Time & Attendance I.T. system setup.
• Uniforms.
• Operational & service standards training with reception & reservations, accommodation, kitchen and food & beverage service.
• Management training on people management, service standards, sales, financial management, etc.

• In-depth market research of the region & competitors.
• Setting the sales & marketing strategy for the business with targets.
• Planning 6 month PR & marketing campaign for the launch of the hotel.
• Our Group Digital Marketing Manager will oversee the hotel website development and developing search engine optimisation strategy & pay per click campaigns. They would also oversee the roll out of a social media strategy.
• Our Group Graphic Designer would design the hotel brochure, conference pack, wedding brochure & family events brochure.
• Implementing contracting templates for meetings & events, weddings, tours & groups, etc.
• Our Group Revenue Manager will set the room rate yield management strategy with accommodation rate bands set for each market segment & each season.
• Recruitment of Business Development Executive and roll out of corporate sales call strategy to drive corporate bed nights and conference/small meeting business. This will be supported by our Dublin Business Development Manager.
• Our Group Leisure Director will conduct sales calls to tour companies & domestic groups to attract group business to the hotel.
• Organise familiarisation trips and site inspections with corporate clients, national associations, tour companies & domestic group date base.

Contracting group purchasing pricing for all food, beverage, accommodation supplies, maintenance contracts, etc delivering significant savings for the hotel.

• Setting up supplier accounts with all group suppliers.
• Roll out of “Procure Qizard” procurement I.T. system in the hotel.
• Energy Procurement.
• Set up hotel insurance under group scheme with significant discount.
• Setting up accounting I.T. system and roll out of accounts procedures.
• Management of CapEx budget with monthly reports to the property owners.
• Implementation of cash control procures and regular cash integrity audits.
• Set up of banking facilities & credit card terminals with group rates.

Once the hotel is operational, property owners would receive a detailed monthly profit & loss account and balance sheet, 3 month forecast, sales & marketing report, operations and health & safety report and Human Resource Report from the iNUA Senior Management Team.